Asset Performance Management (APM) Software
Optimizing the performance of assets to increase reliability and availability, minimize costs, and reduce operational risks.
Industrial Software
Remote Operations
Help ensure worker safety and operations continuity with secure remote/mobile operator controls
Download Remote Operations datasheet
What is Remote Operations?
Secure and compliant remote/mobile operator controls
Remote Operations is a packaged software and appliance solution that provides remote/mobile operator access to essential on-site HMI monitoring and control functions. A unique secure network system, hard-token credentials and granular access controls ensure that remote, mobile and on-site operators can work independently or together in a secure and NERC-CIP compliant environment.
"A solution like GE Digital’s Remote Operations enables industrial organizations to adopt remote staffing, flexible resourcing, centralized monitoring, and autonomous operations. Beyond security and compliance requirements, customers need to have granular access, permissioning, and safety controls that allow location-independent work without undue risk.”
Kevin Prouty, IDC, Group VP, Energy & Manufacturing Insights
Ensuring continuity in times of uncertainty
Ensure operational reliability
Remote and mobile operators have secure and managed access to equivalent on-site HMI visualizations and essential operational controls regardless of HMI solutions in production. Managed security and operational validation safeguards ensure that remote, mobile and on-site staff can work independently or together in a secure and compliant remote operations center environment.
Remain secure and compliant
Remote Operations is built around a secure connection broker appliance featuring two-factor authentication; role, time and equipment-based access controls; session logging and recording; and encrypted pixel-only data transfer. The solution meets compliance standards for NERC-CIP, ISA 99/62443, HIPAA and NIST 800-53.
Act with urgency
Remote Operations Response is a special packaged offer that immediately enables basic remote/mobile monitoring and assistance for plant operations. Compatible with virtually any system and equipment, Remote Operations Response can be remotely installed in a single day and without unit shutdown.
Cope with reduced staff
Use centralized remote expertise to augment essential local staffing
Guard personnel health and safety
Enable non-critical on-site staff to work remotely
How are you responding to today's health and safety challenges?
Learn how today's challenges can also be the catalyst towards a new, lower cost operating model emphasizing staff flexibility and efficiency.
Customer Testimonials
Command Center
Deliver a 360˚ view of operations, fleet, and assets using a centralized secure solution to rapidly configure industrial applications to connect, aggregate, and visualize data into a single view. This modern digital experience improves operations, cross functional collaboration, and data collection – from anywhere, on any device.
Remote Operations Command Center from GE Digital Provides 360 View of Power Generation and Oil & Gas Assets and Controls Not Chained to Location
See Remote Operations in Action
Remote Operations is a packaged software and appliance solution that provides remote/mobile operator access to essential on-site HMI monitoring and control functions. Watch this short video series to learn how you can benefit from having remote operations functionality for your facility.
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5 Minute Overview
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Troubleshoot & Fix
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Onsite Mobility & Collaboration
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Digital Inspections
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Remote Expert Interplant
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Multi-Plant Command Center
Let GE Digital show you how to set up remote operations for your industrial sites
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